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Hosted VoIP vs Traditional Phone Systems: Why Cloud-Based Wins in 2025

Arcomm Blog

How our digital world is changing — and how to keep up with it.

Arcomm Communications Corporation
462 West Main Street, Unit 3
Hillsboro, NH 03244

Hosted VoIP vs Traditional Phone Systems: Why Cloud-Based Wins in 2025

As communication technology evolves, businesses across New Hampshire and New England are moving away from outdated, premise-based phone systems in favor of cloud-hosted VoIP (Voice over IP) solutions. At Arcomm Communications, we specialize in helping organizations upgrade to more powerful, flexible systems that improve connectivity, reduce costs, and support today’s mobile workforce.


The Rise of Hosted VoIP

Unlike traditional PBX systems that require costly on-site hardware, hosted VoIP systems run in the cloud, offering unmatched reliability, scalability, and accessibility. Hosted VoIP enables employees to make and receive calls from anywhere, using their desk phone, computer, or mobile device.


Why Businesses Are Upgrading

Outdated phone systems struggle to meet the demands of modern business. Hosted VoIP solves this with:

Lower Costs – No bulky servers or high maintenance bills
Mobile Flexibility – Use business numbers via mobile apps
Scalable Growth – Add users or locations instantly
Advanced Call Features – Auto attendants, call queues, voicemail-to-email, call recording
Cloud Reliability – Stay connected during power outages or office closures


Mobile Apps & Microsoft Teams Integration

Modern hosted VoIP services go far beyond just voice calling. With dedicated mobile apps and integrations, your phone system is fully integrated with your workflow:

📱 Mobile App Calling – Make and receive business calls from your smartphone using your company number
💬 Text Messaging & Voicemail-to-Email – Keep communication unified and accessible
📞 Microsoft Teams Integration – Dial and receive calls directly from your Teams dashboard
🔗 CRM & Calendar Syncing – Connect with Salesforce, HubSpot, Outlook, and Google Calendar


Smart VoIP Phones: The New Standard in Business Communications

Today’s hosted VoIP platforms are paired with cutting-edge IP phones like Yealink, known for their sleek design, intuitive touchscreens, and enterprise-level features.

Why Businesses Love Yealink Phones:

  • 🖥️ Large Interactive Touchscreens – Customize call controls, view meetings, and access contact directories

  • 📷 Built-In Cameras & Video Calling – Ideal for remote team collaboration

  • 🎤 HD Voice & Noise Cancellation – Crystal-clear audio in busy environments

  • 🔐 Built-in Security Features – Secure call encryption and multi-layer protection

  • 🔁 Bluetooth & Wi-Fi Support – Pair headsets or go wireless with ease

  • 🧩 App & Teams Integration – Native Microsoft Teams phones and compatibility with Zoom, RingCentral, GoTo, and more

Arcomm provides and configures Yealink, Poly, and other leading VoIP hardware—ensuring your new system is not only powerful but also easy to use for every employee.


Trusted VoIP Providers We Work With

We partner with the industry’s best hosted VoIP platforms to bring you a solution tailored to your needs:

Each platform integrates seamlessly with your devices and software, allowing for smooth operations across remote and in-office teams.


Local Experts. Modern Solutions.

With 24/7 local support and decades of experience, Arcomm handles everything:

  • System design and consultation

  • Number porting and setup

  • Installation of VoIP desk phones (Yealink, Poly, Cisco)

  • User training and ongoing support

Whether you’re a small business in Nashua or a school district in Concord, we ensure your communication is future-ready.


📊 Phone System Comparison Chart

Feature On-Premise PBX Hosted VoIP (Cloud-Based)
Installation Cost High – Requires on-site hardware Low – No physical PBX needed
Maintenance Handled by internal IT or paid support Included with monthly service
Scalability Limited – Add-ons require hardware Instant – Add users or numbers in minutes
Remote/Mobile Access Not supported or requires VPN Full support via mobile apps & softphones
Microsoft Teams Integration Not available Seamless integration available
Disaster Recovery Risk of downtime during outages Automatic failover & cloud redundancy
Call Features Basic – Dependent on system age Advanced – Voicemail-to-email, call routing, call recording, SMS/MMS, etc.
Upgrades Costly & time-consuming Automatic & included
App Compatibility No mobile support iOS, Android, Mac, PC apps available
Phone Hardware Legacy desk phones Modern IP phones like Yealink, Poly
Total Cost of Ownership High over time (maintenance, upgrades) Predictable, affordable monthly fee
Support Limited to local IT 24/7 local & remote support from Arcomm

🚀 Why Make the Switch with Arcomm?

  • Certified VoIP partner with GoTo, Intermedia, 8×8, Net2Phone, RingCentral, and more

  • Personalized consultation, deployment, and training

  • Local, responsive support team serving Southern NH, Eastern VT, and beyond

  • Premium desk phones like Yealink Touchscreen Models and Microsoft Teams phones

  • Proven track record serving businesses, schools, and municipalities


📞 Ready to Upgrade?

Let’s modernize your business communication. Whether you’re replacing an aging PBX or launching a new office, Arcomm provides the tools, technology, and support to keep your team connected from anywhere.

Schedule a Free VoIP Demo or Quote Today
📍 Proudly serving Concord, Manchester, Nashua, Keene, Portsmouth, Lebanon, and all of New England.

Get in touch with Arcomm Communications today for a free demo or consultation. We’ll help you modernize your phone system with hosted VoIP and feature-rich devices like Yealink—delivering better service, better features, and better business communication.

📍 Serving Concord, Manchester, Nashua, Portsmouth, Keene, and all of New Hampshire and New England.

📞 Call us at (603) 464-4600
📧 Email: info@arcomm1.com
🌐 Websitewww.arcomm1.com